TAXES: Import and customs taxes and fees are set and charged by the government in the country of receipt and are completely out of Harderstyles Store control. We do not see this money or benefit from it in any way.

Not all deliveries will attract customs charges and they seem to be randomly selected by customs agencies in different EU countries. Some countries have tax free amounts, so we advise checking government guidance in your own country to see if there is a tax-free order value, and then breaking down purchases in to order of these amounts. Orders returned to us due to failure to pay import duties will be not refunded.

Customers are responsible for any import taxes charged to them by their local governments, if applicable. Harderstyles Store has no control over these charges, and cannot be held liable. Refunds will not be offered to customers who do not receive their items as a result of failure to pay import duties

Delivery: Blackbox Shop delivers worldwide. The Delivery totally depends on the shipping company. We are climate friendly and will print your order on demand. That’s why we are not as fast as Amaz.. or other sites 🙂 Please note we are experiencing some delays in international shipping due to the ongoing coronavirus. – your tracking link will contain the most up to date information. Delays caused by customs procedures in the delivery country are totally out of our control and are not included in the delivery estimates above.

You are responsible for entering the correct shipping address on the checkout page, and once a product is dispatched we cannot amend the address or recall the item.

We will not refund or replace orders not delivered as a result of an incorrect shipping address. If orders are returned to us we reserve the right to charge P&P again to re-send to the correct address.

  • Overnight: next day delivery in the US
  • Express: 1-3 business days in the US, Canada, and internationally
  • Standard (Flat): 3-4 business days in the US, 6-10 days in Canada, 5-20 days internationally

Please note: All shipping times below are standard delivery times. Due to the COVID-19 epidemic your shipment might be delayed. What are the shipment costs?  The shipment costs will be visible when you select the country at the payment of the order. We do our best to keep the shipment costs low as possible.  

***Please note all SALE items are non-returnable***

 
USA
EUROPA
EFTA STAATEN 
KANADA
AUSTRALIEN/ NEUSEELAND
JAPAN
WELTWEIT
erstes Produkt €3.60 €3.69 €8.99 €5.90 €6.35 €3.69 €5.45
Zusätzlicher Artikel €1.15 €1.00 €1.00 €1.15 €1.15 €1.00 €1.15
 
USA
EUROPA
EFTA STAATEN 
KANADA
AUSTRALIEN/ NEUSEELAND
JAPAN
WELTWEIT
erstes Produkt €5.85 €5.50 €9.99 €9.05 €9.95 €5.50 €9.05
Zusätzlicher Artikel €1.80 €2.00 €2.00 €1.85 €1.85 €2.00 €1.85
 
USA
EUROPA
EFTA STAATEN
KANADA
AUSTRALIEN/ NEUSEELAND
JAPAN
WELTWEIT
erstes Produkt €2.95 €2.99 €8.99 €3.40 €3.40 €3.40 €3.40
Zusätzlicher Artikel €0.05 €0.05 €0.05 €0.05 €0.05 €0.05 €0.05

 

 

Return Policy

Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.   The return address is set by default to the BLACKBOX Print facility. When we receive a returned shipment, an automated email notification will be sent to you. Unclaimed returns get donated to charity after 4 weeks. If BLACKBOX’s print facility isn’t used as the return address, you would become liable for any returned shipments you receive.

Wrong Address – If you or your end customer provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

Unclaimed – Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself or your end customer (if and as applicable).

BLACKBOX does not accept returns of sealed goods, such as but not limited to face masks, which are not suitable for return due to health or hygiene reasons. You hereby agree that any returned orders with face masks won’t be available for reshipping and will be disposed of.

Returned by Customer – It is best to advise your end customers to contact you before returning any products. We do not refund orders for buyer’s remorse. Returns for products, face masks, as well as size exchanges are to be offered at your expense and discretion. If you choose to accept returns or offer size exchanges to your end customers, you would need to place a new order at your expense for a face mask or a product in another size.

Notification for EU consumers: According to Article 16(c) and (e) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for:

1. the supply of goods that are made to the consumer’s specifications or are clearly personalized;
2. sealed goods which were unsealed after delivery and thus aren’t suitable for return due to health protection or hygiene reasons, therefore BLACKBOX reserves rights to refuse returns at its sole discretion. This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.

Important when returning!

  • The invoice / packing list or a copy of it should be send along with the return (if you want another size please write the size you want on it or write you want a refund)
  • You must return the product in the original and undamaged packaging
  • Shipping costs and the risk of returning are on your expense
  • Ensure a thorough package besides the original packaging. Do not attach stickers or other notes to the original packaging. If this is done the product can not be exchanged because of unsaleability
  • Unstamped packages or cash on delivery sent packages will not be accepted by us and will automatically return to you